Privacy Policy

1. Introduction

ProjectPro ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.

We are committed to complying with applicable data protection laws, including those of the Kingdom of Saudi Arabia and the Gulf Cooperation Council (GCC) region.

2. Information We Collect

2.1 Information You Provide

• Account Information: Name, email address, phone number, company name
• Business Information: Company details, VAT registration, commercial registration
• Financial Data: Invoices, payments, purchase orders, accounting records
• Employee Data: Worker information, Iqama details, salary information
• Project Data: Project details, contracts, equipment, inventory

2.2 Automatically Collected Information

• Device Information: IP address, browser type, operating system
• Usage Data: Pages visited, features used, time spent
• Cookies: Session cookies and analytics cookies

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our services
• Process transactions and send related information
• Generate ZATCA-compliant invoices and reports
• Send administrative notifications and updates
• Respond to your comments, questions, and requests
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues
• Comply with legal obligations

4. Information Sharing & Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third parties who assist in operating our platform (hosting, analytics, payment processing)
• Legal Requirements: When required by law, court order, or government authority
• ZATCA: Information necessary for tax compliance reporting
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• With Your Consent: When you explicitly agree to sharing

5. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data:

• Data encryption in transit (TLS/SSL) and at rest
• Secure cloud infrastructure with regular backups
• Access controls and authentication mechanisms
• Regular security audits and monitoring
• Employee training on data protection

Your data is stored on secure servers. While we strive to protect your information, no method of transmission over the internet is 100% secure.

6. Data Retention

We retain your information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations (ZATCA requires 6 years for tax records)
• Resolve disputes and enforce agreements

After account termination, we retain data for 90 days before deletion, unless legal retention requirements apply.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data (subject to legal requirements)
• Export: Download your data in a portable format
• Objection: Object to certain processing of your data
• Withdraw Consent: Withdraw consent where processing is based on consent

To exercise these rights, contact us at privacy@projectprogulf.com.

8. Cookies & Tracking

We use cookies and similar technologies to:

• Essential Cookies: Required for the platform to function
• Analytics Cookies: Help us understand how you use the platform
• Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. Disabling certain cookies may affect functionality.

9. Third-Party Services

Our platform may integrate with third-party services. These services have their own privacy policies:

• Payment processors (for subscription billing)
• Cloud hosting providers
• Analytics services
• Email service providers

We encourage you to review the privacy policies of any third-party services you use.

10. International Data Transfers

Your data may be transferred to and processed in countries outside Saudi Arabia. We ensure appropriate safeguards are in place to protect your data in accordance with applicable laws.

11. Children's Privacy

Our Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by email or through a notice on our platform. The "Last updated" date at the top indicates when the policy was last revised.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: